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He argues that regulators and law enforcement can be more effective in preventing cybercrimes using traditional crime prevention methods.

The scammers had suggested she keep the sunglasses or gift them to a friend or family member.Īs part of their apology, they offered a refund of 50 per cent of the full amount. Conversation with scammers went in circlesĪ couple of days after, Ms Cleland received a comical reply lined with an apology, with no acknowledgement of the scam. She then emailed the scammers, demanding a full refund after calling them out on their scheme, fully transparent about the reports she had made.

Ms Cleland found the owner of the website to be an established international wholesaler.ĭetermined to take the website down, she reported the scam along with her findings to the authorities, the registered brand and the wholesaler - believing them to be a victim. The tracking number matched that on the parcel so she did some digging into the company. "Then I got another spam-looking email saying my package has been delivered." This is when she realised it was missing from her email, so she visited the online shop's FAQ section.Ī pair of unbranded black plastic sunglasses in a soft pink case surprised Ms Cleland in the mail. Now his personal details are with scammersĪ couple of weeks had passed and there was still no sign of her parcel, so she decided to check the tracking information. Mark received a legal threat for refusing to pay $17,000 up-front for a used car.Small business owner Monique never thought she would fall for a phone scam, then she got a call on holiday.

Psychic scams are swindling Australians out of thousands of dollars, but no one is going after the culprits."I thought it was a bit odd," says Ms Cleland.īut she dismissed this as a glitch and proceeded with the sale, which went through successfully. While the products were advertised in Australian dollars, the final amount had converted to American dollars at check-out. The entire purchasing process went smoothly up until the payment point. So, she decided to add another pair of shoes to her cart to take advantage of the offer. Ms Cleland says the website looked secure and even greeted her with a promotional message offering free delivery above a certain amount spent.